Orbitz and Expedia Offer Eco-Friendly Hotels

You know ecotourism has hit the big time if global travel booking giants Orbitz and Expedia have started their own eco travel sections providing green accommodation options. So it was with gusto that I trawled through their new pages to see if they’d fallen into the greenwashing trap or whether they’ve done ecotourism proud. The results of my search were both surprising and disappointing.

Expedia Go Green

Expedia’s new Go Green landing page says, “We believe that travel is the best way to bridge boundaries, broaden perspectives, and increase our understanding of the world around us – but we also know that a destination’s popularity can put it at risk.”

“Expedia is committed to creating sustainable travel initiatives that address environmental and social concerns – and that are easy to use. You can make a big difference in the places you visit with just a few small steps. Carbon offsetting and green hotels are just the beginning…”

Genuinely Green or is it All Just Greenwash?

Expedia offer tips for responsible travel and advice on how travellers can reduce their carbon footprint but their choice of green hotels is dubious, to say the least. While their statement says the criteria used for inclusion on to the green hotels list must comply with existing certification programs that best match the Global Baseline for Sustainable Tourism Criteria, most of the hotels on the list fail to offer any details of their eco credentials.

I checked out the very first option on the list, The Langham Hotel in Melbourne, which I happen to know. It is a sumptuously luxurious hotel but doesn’t have a green bone in its body, or should I say a green brick in its building; even The Langham’s own website fails to list a single green credential, so how has it attained sustainable listing? I then checked a number of other hotels on the list and while half of them are eco-friendly in some way the rest aren’t.

When I book a hotel I want to know exactly what they do environmentally-wise and would expect Expedia to pay more attention to the details if they are to be taken seriously in ecotourism circles.

Expedia do however state that “this is just the beginning.” Well, I hope so because at the minute the whole thing reeks of greenwash.

Orbitz Eco-tourism

Orbitz’s ecotourism section features hotels within America only so it’s impossible to review their system as thoroughly as I’m not as familiar with their hotels.

Their eco-friendly hotel criteria is listed prominently on the main ecotourism page so offers potential travellers more of an insight into what the ratings are based on. Not every hotel fitted all the criteria and some fitted only one which again raised suspicion; how can a hotel be classed as eco-friendly just because it uses energy-saving light bulbs? If that’s all a hotel needs to qualify then realistically nearly every hotel in the world would could be called eco-friendly.

Orbitz Eco-Friendly Hotel Criteria

  • Use a natural source of energy (wind, water, solar, bio-fuel)
  • Use environmentally-friendly and safe products (detergents for linens, soaps, shampoos, etc.)
  • Contribute $$ from each hotel reservation to an environmental organization
  • Use of energy conserving devices (ie. eco-friendly light fixtures/bulbs triggered by motion detectors, water-saving devices, water filtration systems and air filtration/purifiers)
  • Earned the ENERGY STAR® – a national mark of excellence in energy efficiency and carbon performance. To qualify for the Energy Star rating buildings have to demonstrate they use nearly 40 percent less energy than average buildings and emit 35 percent less carbon dioxide into the atmosphere, offering a significantly smaller carbon footprint.

Orbitz do however offer handy eco tips for travellers and post an article on a featured eco-friendly destination every month, so they are trying.

What’s your opinion?

I just can’t help thinking that this was the big boys chance to shine in ecotourism terms, to lead the way and show the hotel giants that they can’t just shove a sticker on the bathroom mirror offering to wash the towels less and hope that will lead to eco accreditation.

What do you think?


By Linda | Permalink | 5 comments | April 30th, 2008 | Trackback

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Comments

Brian Hoyt | May 1st, 2008 at 1:57 pm
top comment

Thanks for this article. Orbitz’ eco travel site is just coming off of one year of operating, and we appreciate that consumers are ensuring this isn’t just a corporate “green wash” exercise. I can assure you that on behalf of our nearly 2,000 employees worldwide that it is not.

Since we launched eco.orbitz.com, a year before our competition attempted their entry into this space (which we applaud - more folks should follow our lead here), we have introduced a number of upgrades.

Our relationship with Carbonfund.org, a not-for profit and transparent environmental organization, takes offset purchases and sends the funds to renewable energy projects, reforestation efforts around the world and to purchase credits off the Chicago Climate Exchange.

The site also includes links to make it easier for customers to book hybrid car rentals - directly linkable via http://hybrids.orbitz.com.

On hotels, it certainly gets more complicated. We are working with industry groups, like the Travel Industry Association, to develop some uniformity in hotel reviews. To date, there is not an industry standard. So, our point of view has been to celebrate hotels that are taking steps - be it baby steps - to reduce their carbon footprint or negative impact on the environment.

We hope you continue to watch this effort grow. We’re excited to be the first online travel company in the United States to partner with the U.S. Environmental Protection Agency to market the availability of ENERGY STAR rated hotels. These are some of the most energy efficient hotels in the United States. And we hope to evolve our hotel criteria soon to something that everyone in the industry can agree to regarding measuring these properties for “going green.”

We hope more hotels around the world take steps to get green. If they do, we will celebrate their efforts at eco.orbitz.com.

Thanks for writing. Our colleagues at Away.com (who develop a lot of the editorial you mentioned) will enjoy that you liked their articles and tips. Check out Away.com for more information!

Linda | May 2nd, 2008 at 4:06 am
top comment

Hi Brian, Thanks so much for commenting, it’s always good to hear things from the horses mouth, as they say. I will look forward to hearing more about Eco Orbitz in the future.
Cheers
Linda

Judy | January 4th, 2009 at 11:26 pm
top comment

I really like what Orbitz & Expedia is attempting to do but feel they really need to make it to where users can clearly see what a hotel actually does that’s environmentally friendly. I usually research hotels at http://environmentallyfriendlyhotels.com because they use a list of different aspects and if the hotel has implemented something then it’s checked off (i.e.: if they compost, use environmental cleaning products, have hotel and/or guest room recycling bins, etc.).

Linda | January 14th, 2009 at 8:12 pm
top comment

Good idea, Judy. It’s always best to do a little research before you go.

John | May 9th, 2009 at 12:56 am
top comment

I think it’s great that the “big boys” of the on-line booking world are becoming more sincere towards promoting earth-friendly hotels and resorts, though I agree with your observation that in many cases, some of the more luxury destinations have a limited perspective on sustainability.

This does not have to be the case. I am co-founder of go-bela.com, a site dedicated to promoting and booking sustainable beach area resorts, lodges, campgrounds, etc.

I would sincerely welcome your input over our efforts as we continue to further develop and grow our site. We are currently working to add Six Senses properties to our list, effectively doublng our current offering of genuine eco properties.


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